Plaitonic is committed to protecting the privacy and security of your personal information. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all relevant salon industry requirements.
1. Data We Collect
We may collect the following information from you:
- Contact details (name, phone number, email, address).
- Health and allergy information relevant to your treatments.
- Patch test records and service history.
- Payment details (processed securely – we do not store card data).
- Marketing preferences (only if you have opted in).
2. How We Use Your Data
Your data is used solely for:
- Booking and managing your appointments.
- Providing safe and suitable services tailored to your needs.
- Contacting you about appointments, patch tests, or service updates.
- Fulfilling legal, insurance, and health & safety obligations.
- Marketing communications (only if you have given explicit consent).
3. Data Storage & Security
- Records may be stored securely in paper format and/or digitally using password-protected systems.
- Access is restricted to authorised staff only.
- We retain records for as long as necessary to meet insurance, legal, or professional requirements (normally 6 years).
4. Sharing of Data
- Your data will never be sold or shared with third parties for marketing purposes.
- We may share information only when required by law, insurance obligations, or with service providers who securely process data on our behalf.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your data if inaccurate.
- Withdraw consent for marketing at any time.
- Request deletion of your data, subject to legal and insurance requirements.
6. Marketing & Communications
- We will only send promotional messages if you have actively opted in.
- You may unsubscribe at any time by contacting us directly.
7. Contact
For any data protection queries, please contact the salon at:
📧 https://plaitonic.co.uk/contact